Make the Cox Outlook Connection

Your Cox mail account is a useful thing in its own right. But combine it with Outlook and it becomes far more useful and powerful. That's the goal of this page - to make the Cox Outlook connection.

But before we start, there are a couple of things we need to talk about. First, be aware that the procedure for making this happen varies depending on which version of Outlook you are using. We will look at how to make the Cox Outlook connection for Outlook 2003 first, then for Outlook 2007.

The second issue has to deal with mail servers. Mail servers are the computers that actually send messages out onto the Internet and that extract messages for you from the endless flood of them bouncing around the Internet.

Unfortunately for us, Cox has a bunch of servers with different names. We need to figure out which servers you should be using, then record that information so you can enter it at the right place in the procedures. Let's get started.

Finding the Right Servers to Use

To find the right servers to use, I'm going to send you off to a page at the Cox technical support site. What you'll need to do is click the link below, which will open a new browser window with the relevant technical support page in it.

Once there, you will need to find your current location, then record these four (4) pieces of information for your location:

  • POP Server
  • SMTP Server
  • Incoming POP Server Port
  • Outgoing SMTP Server Port

Once you have that information written down, you can close that browser window to return to this page and finish configuring Outlook for Cox mail.


Note: If you travel with your computer and want to be able to send emails when your computer is not physically connected to the Cox.net system, you need an alternative SMTP service. I recommend SMTP2Go.

SMTP2Go provides an SMTP server that was specifically designed to work from any location in the world. It will work fine with your Cox.net email account and eliminate the problems you are having sending email messages while traveling Click here to visit the site.

SMTP2Go

When you are ready, click THIS LINK

Welcome back. Now just follow the directions below and you should have your Cox Outlook connection set up in minutes.

Make A Cox to Outlook 2003 Connection

  1. In the Outlook main menu, click Tools, then E-mail Accounts. This launches the "E-mail Accounts" wizard.

  2. Select Add a new e-mail account, then click Next.

  3. Select POP3, then click Next.

  4. Enter your name as you want it to appear in messages in the "Your Name" field.

  5. Enter your full Cox email address in the "E-mail Address" field.

  6. Enter your Cox name (the part of your email address that comes before "@cox.net") in the "User Name" field.

  7. Enter your Cox password in the "Password" field.

  8. Set the Remember password check box if you don't want to have to enter your password manually each time Outlook checks your mail.

  9. Make sure that the check box next to "Log on using Secure Password Authentication" is CLEARED.

  10. Enter the incoming email server that you looked up earlier into the "Incoming mail server(POP3)" field.

  11. Enter the incoming email server that you looked up earlier into the "Outgoing mail server(SMTP)" field.

  12. Click Next.

  13. Click Finish on the "Congratulations" screen.

Make A Cox to Outlook 2007 Connection

  1. In the Outlook main menu, click Tools, then Account Settings. This opens the "Account Settings" dialog box.

  2. On the "E-mail" tab, click New. This launches the "Add New E-mail Account" wizard.

  3. On the "Choose E-mail Service" screen, select Microsoft Exchange, POP3, IMAP, or HTTP, then click Next.

  4. On the "Auto Account Setup" screen, set the Manually configure server settings or additional server types checkbox and click Next.

  5. On the "Choose E-mail Service" screen, select Internet E-mail, then click Next.

  6. Enter your name as you want it to appear in messages in the "Your Name" field.

  7. Enter your full Cox email address in the "E-mail Address" field.

  8. Enter your Cox name (the part of your email address that comes before "@cox.net") in the "User Name" field.

  9. Enter your Cox password in the "Password" field, then enter it again in the "Retype Password" field.

  10. Set the Remember password check box if you don't want to have to enter your password manually each time Outlook checks your mail.

  11. Make sure that the check box next to "Log on using Secure Password Authentication" is CLEARED.

  12. Enter the incoming email server that you looked up earlier into the "Incoming mail server(POP3)" field.

  13. Enter the incoming email server that you looked up earlier into the "Outgoing mail server(SMTP)" field.

  14. Click OK to return to the "Internet E-mail Settings" screen.

  15. Click Test Account Settings. The "Test Account Settings" dialog box appears and Outlook sends a test message using the settings you have just entered. If all is well, a "Congratulations!" message appears in the dialog box. Click Close to close this dialog box. If you didn't see the "Congratulations!" message, go back through this procedure from the top to check all your settings.

Travelers with laptops often find their normal SMTP server doesn't work when they are away from home, meaning they cannot send emails. Here's an effective solution to this problem.

SMTP2Go provides an SMTP server that was specifically designed to work from any location in the world. It comes highly recommended as it eliminates the "can't send email problem" and it really does work! Click here to visit the site.