Atlantic Broadband Outlook 2003 - Send and Receive Atlantic Broadband Mail Using Outlook 2003

Before you set this up, let's talk about two things. Atlantic Broadband uses the POP3 protocol to connect with external email progams like Outlook.

The way they have things set up, when you make the Atlantic Broadband Outlook 2003 connection, once messages are downloaded to Outlook, they are deleted from your Atlantic Broadband mailbox. That means you won't be able to view the messages using your web browser.

This approach is the most practical for them (it gets old mail off their servers) and for you (it eliminates the problem of having multiple copies of each message to keep track of, one in Outlook and one on Atlantic Broadband's servers. But it is something to be aware of.

The other thing to be aware of is that I am not an Atlantic Broadband user. This guide is written from the materials published by Atlantic Broadband, updated by me to apply to Outlook 2003, instead of Outlook Express and Windows Mail, which are the mail programs covered by Atlantic Broadband. Everything should work just fine, but if you do experience any problems, please contact me immediately.

And with all that out of the way, let's get to it.

Create an Atlantic Broadband Outlook 2003 Connection

Follow these steps to configure Outlook 2003 for Atlantic Broadband access:

  1. In the main Outlook window, click Tools, then E-mail Accounts. This launches the "E-mail Accounts" wizard.

  2. Select "Add a new e-mail account," then click Next.

  3. Select "POP3," then click Next.

  4. Enter your name as you want it to appear in the "From" field of messages in the "Your Name" field.

  5. Enter your full Atlantic Broadband email address in the "E-mail Address" field.

  6. Enter your complete HughesNet email address in the "User Name" field.

  7. Enter your HughesNet password in the "Password" field.

  8. Set the Remember password check box so you don't have to enter your password manually each time Outlook checks your mail.

  9. Make sure that the check box next to Log on using Secure Password Authentication (SPA) is not set.

  10. Enter pop.atlanticbbn.net in the "Incoming mail server (POP3)" field and smtp.atlanticbbn.net in the "Outgoing mail server (SMTP)" field.

  11. Click More Settings to open the "Internet E-mail Settings" dialog box.

  12. Click the Outgoing Server tab.

  13. Set the My outgoing server (SMTP) requires authentication check box.

  14. Select "Use same settings as my incoming mail server."

  15. Click OK to return to the "Internet E-mail Settings" screen.

  16. Click Test Account Settings. The "Test Account Settings" dialog box appears and Outlook sends a test message using the settings you have just entered. If the Atlantic Broadband Outlook 2003 connection is set up properly, a "Congratulations!" message appears in the dialog box. You've successfully configure Outlook 2003 for Atlantic Broadband. Click Close to close this dialog box. If you didn't see the Congratulations! message, go back through this procedure from the top to check all your settings.

    NOTE: If the "Test Account Settings" dialog box reports that Outlook cannot send the test message, and you have checked that you have completed all other steps correctly, your ISP may be blocking Port 25. To find out what that means and how to fix the problem, go to the Mail Tips page and view the "Work around the Port 25 problem" tip.


  17. Click Next then Finish.

Go to the top of this Atlantic Broadband Outlook 2003 page.

Go to the main Atlantic Broadband Outlook Connection page.

Go to the mail Outlook Mail Accounts page.